Shipping policy

🚚 Fast & reliable shipping
📦 Carefully packed products
🌍 International delivery available

We carefully prepare every order to ensure your products arrive safely and in perfect condition.

Delivery Areas

We ship to selected European countries and Switzerland. Available delivery destinations will be shown during checkout.

Please ensure that your shipping address is complete and correct when placing your order to avoid delays.

Delivery times are displayed on our website or during checkout. While we always aim to ship as quickly as possible, occasional delays may occur due to circumstances beyond our control.

Shipping Costs

Shipping costs depend on the delivery destination and order value. The exact amount will always be shown during checkout.

Germany

Shipping: €6.95
Free shipping for orders over €119

Austria, Belgium & France

Shipping: €19.95
Free shipping for orders over €299

Switzerland

Shipping and customs handling: €29.90

For deliveries to Switzerland, the purchase contract is concluded with MeinEinkauf AG, St. Gallen (CHE-331.561.017 MWST). This partner handles customs clearance, invoicing, and delivery within Switzerland.

To ensure smooth processing, MeinEinkauf GmbH in Konstanz, Germany (DE285677365) is also involved in the logistics chain. This service is already included in the purchase price and shipping costs, so no additional fees apply for customers in Switzerland.

Packaging & Quality

All products are packaged with great care to protect their quality and freshness during transport.

Delivery Inspection

Please check your order immediately after delivery.

If you notice damaged or missing items, contact us as soon as possible so we can assist you quickly.

If delivery cannot be completed due to incorrect address details or other circumstances beyond our control, additional shipping costs for a new delivery attempt may apply.

Returns

For detailed information about returns or exchanges, please refer to our Return Policy, which is available on our website.

Need Help?

If you have any questions regarding your order, shipping, or delivery, please contact us using the contact details provided on our website. Our team will be happy to assist you.

Policy Updates

We reserve the right to update this Shipping & Delivery Policy at any time. The latest version will always be available on our website.